Good Shepherd Mediation Program Staff
Cheryl Cutrona, Esq.
Cheryl Cutrona served Good Shepherd Mediation Program (GSMP) as a volunteer and Board member from 1986-1990, and has been the Executive Director of GSMP since 1991. She is a mediator, facilitator, conflict coach, trainer, arbitrator, editor, attorney and adjunct faculty at Temple University Beasley School of Law. She holds Advanced Practitioner status and she has been certified as a Family Trainer by the Association for Conflict Resolution Academy of Family Mediators. Cutrona mediates for the PA Department of Education Office of Dispute Resolution, the Philadelphia Bar Association Lawyer Fee Disputes panel, the Philadelphia Landlord-Tenant Appeals Mediation Program, and the United States Postal Service REDRESS. She arbitrates for the Better Business Bureau, DeMars Associates, and the Philadelphia Court of Common Pleas Arbitration Center. Cutrona sits on the SR 160 PA Task Force on Alternative Dispute Resolution Advisory Committee, the Philadelphia Bar Association Lawyer Fee Disputes Committee, the Pennsylvania Bar Association ADR Committee (currently Vice Chair), the Philadelphia Bar Association Family Law Section ADR Committee (currently co-chair), and the Editorial Board of Conflict Resolution Quarterly. She served on the Board of Directors of the Pennsylvania Council of Mediators for more than 20 years between 1991 and 2014. She is the 2008 recipient of the Pennsylvania Bar Association Alternative Dispute Resolution Committee “Sir Francis Bacon Dispute Resolution Award” and was named “Most Valuable Peacemaker” by the Pennsylvania Council of Mediators in 2010. Cutrona holds a BA from Michigan State University, a Masters in Library Science from Wayne State University, Detroit Michigan, and her J.D. from Temple University Beasley School of Law.
Phoebe Sheftel, M.S.S., M.L.S.P.
Phoebe first got involved in mediation when she did an internship at GSMP as part of the Master of Law and Social Policy Program at Bryn Mawr College's School of Social Work in 1989. After receiving her training at GSMP, she went on to work for three years at Community Dispute Settlement (now Center for Resolutions) in Media, PA. There she helped create a custody mediation program in collaboration with Community Legal Services. She subsequently worked for nine years at Winsor Associates doing environmental and public policy mediation and facilitation, primarily managing public involvement on large transportation development projects throughout Pennsylvania. In addition to serving on the GSMP staff, she is also the Executive Director of the Pennsylvania Council of Mediators, an officer of the Greater Philadelphia Chapter of the Association for Conflict Resolution, and a United States Postal Service REDRESS mediator.
Cynthia is responsible for the Administrative/Secretarial function at Good Shepherd Mediation Program. Cynthia came to GSMP with over twenty-five years of experience in her field.
Sue Wasserkrug, Esq.
Mediation Services Coordinator
Sue Wasserkrug, Mediation Coordinator, handles the intake, scheduling and case management of all mediations. Sue is an attorney with several years of experience advocating on behalf of vulnerable clients in Pennsylvania, at the Homeless Advocacy Project, People’s Emergency Center, and SeniorLAW Center. Her practice has focused on the areas of family law, elder law, and public benefits. She received a Bachelor of Arts in Anthropology from Oberlin College in Ohio, Master of Arts degrees in Journalism and in Anthropology from the University of Arizona, and a J.D. from the University of Iowa College of Law, where she received an award for her human rights work. Her interest in mediation stems from the limitations of the legal system that she witnessed as a practicing attorney. Sue also has experience as a writer, researcher, photographer, entrepreneur and chef. She is a trained mediator.
Youth Services Coordinator
Graham Salinger comes to Good Shepherd Mediation Program as a Master’s Student in International Peace and Conflict Resolution at Arcadia University. He plans to complete his degree in May 2017. Graham brings with him a number of years of experience working with youth; he has worked as a teacher in Hungary, Italy, Ukraine and China. As a Peace Corps volunteer in Ukraine, from 2012-2014, he taught 3rd through 10th grade and organized three English clubs for his community. His work in Ukraine also included teaching leadership development to high school and university students in a number of cities in Eastern Ukraine as a summer camp counselor. Through his experience in Ukraine, Graham became interested in how to help youth in conflict. Graham graduated cum laude from American University with a degree in Political Science. He is a trained mediator and has been trained in Healing and Restoring Our Communities (HROC) practices.