Training & Consulting » Basic Mediation Training

Basic Mediation Training

Objective

US News and World Report named mediation one of the best careers for 2009, commenting about its potential even in an economic downturn. Read the article here.

This 24-hour workshop will train you to become a mediator using the facilitative style of mediation. This workshop will teach you facilitation skills and techniques to enhance communication, conflict resolution, information gathering, perspective-taking, problem-solving, interest-based negotiating, and agreement writing. Some of the topics covered include: confidentiality, mediator neutrality, active listening, the mediation process, and the legal and ethical considerations involved in mediating disputes. The training format includes mini-lecture, video, individual, small, and large group exercises, and coached role-playing. The workshop focuses on family, neighborhood and small claims issues.

You must attend all 24 hours to receive a Certificate of Completion.

Trainees are invited to apprentice at GSMP at no extra cost.

Trainer(s)

Cheryl Cutrona is the Executive Director of Good Shepherd Mediation Program. She is a mediator, trainer, facilitator, writer, and editor. She mediates for the PA Dept. of Education Office of Dispute Resolution, the U.S. Equal Employment Opportunity Commission and the U.S. Postal Service. Ms. Cutrona holds a B.A. from Michigan State University and has received her JD from Beasley School of Law at Temple University.

Upcoming Workshops