Family Mediator Training


This family mediator training program is a combination of role-play, lecture, simulation, discussion and videotapes. Participatns will learn to mediate custody and divorce matters using the Facilitative Style of Mediation. This five-day workshop walks participants through the mediation process from convening to drafting the memorandum of understanding. Training topics include:

  • Conflict Theory 101
  • Conflict Management Styles
  • Convening
  • Screening for domestic violence
  • Parenting arrangements
  • Property division
  • Support
  • Related tax and financial considerations
  • Emotional issues
  • Mediator skills and  techniques
  • Confidentiality
  • Working with the parties attorneys
  • Ethics and standards of practice

Attorneys will receive 40 PA-CLE credits (38 substantive and 2 ethics) 

Participants must attend all 40 hours to receive a certificate of completion for this course. Limited seating is available.


Cheryl Cutrona is the Executive Director of the Good Shepherd Mediation Program (GSMP). She is an attorney, mediator, conflict coach, trainer, facilitator, writer and editor. In addition to her work at GSMP, she mediates for the PA Department of Education Office of Dispute Resolution, the Philadelphia Bar Association Lawyer Fee Disputes program, the Landlord-Tenant Appeals Mediation program, and the United States Postal Service REDRESS. She arbitrates for the Better Business Bureau, Demars Associates and the Philadelphia Court of Common Pleas Arbitration Center. Cutrona sits on the Board of Directors of the Pennsylvania Council of Mediators, the Board of Directors of the Association for Conflict Resolution Greater Delaware Valley Chapter, and the Editorial Board of Conflict Resolution Quarterly. In 2008, she received the Pennsylvania Bar Association ADR Committee's "Sir Francis Bacon Dispute Resolution Award." In 2010, the Pennsylvania Council of Mediators named her "Peacemaker of the Year." Cutrona holds a BA from Michigan State University, a Masters in Library Science from Wayne State University, and a JD from Temple University, Beasley School of Law.

Assistant Trainers: Qualified divorce and custody mediators will coach the role-plays and PA practitioners will present information on PA divorce and custody laws.

This trainer/workshop is accredited by the Academy of Family Mediators/Association for Conflict Resolution and meets the requirements of the Pa. R.C.P. 1940.4.