Representing Your Client In Mediation


To prepare attorneys to effectively represent their clients when mediation is a settlement option.

This course is designed for attorneys who represent clients in mediation and other collaborative problem-solving processes. The course answers many question attorneys have about choosing mediation as an option to other ADR processes and litigation.

What is mediation?

  • What is mediation?
  • How is mediation different from litigation, arbitration, and settlement conferences?
  • Is mediation really confidential?
  • When is mediation appropriate?
  • Do I have an ethical obligation to inform my client about ADR options?
  • How can I approach the other side without appearing as thought I have a weak case?
  • How do I select a mediator?
  • What's the difference between transformative, facilitative, and evaluative mediation styles and when is each style most effective?
  • How do I prepare my client for mediation?
  • What is the role of the attorney in mediation?
  • What happens if we don't settle?

For the answers to these and other questions, sign up today for this highly interactive workshop that includes lectures, individual, small and large-group exercises, and video presentation.


Cheryl Cutrona is the Executive Director of Good Shepherd Mediation Program. She is a mediator, trainer, facilitator, writer, and editor. She mediates for the PA Dept. of Education Office of Dispute Resolution, the U.S. Equal Employment Opportunity Commission and the U.S. Postal Service. Ms. Cutrona holds a B.A. from Michigan State University and has received her JD from Beasley School of Law at Temple University.


This course can be presented at your site, at your convenience if you have a group of 8 or more attorneys. CLE credits are available. It is a great way to obtain CLE credits for your staff without leaving your office.

For prices and scheduling, call Good Shepherd Mediation at 215-843-5413.