The objective of this workshop is to offer organizational leaders the skills to transform workplace conflict into an opportunity to improve communication, strengthen relationships and cultivate a climate of cooperation and productivity.
Why be frustrated by the stress and aggravation caused by working in a toxic environment fraught with conflict and power games? This workshop is about turning difficult situations to your advantage. It is ideal for executive directors, managers, supervisors and team leaders.
Topics will include:
- Toxic workplace syndrome
- The impact of high emotions, identity threats and power plays
- Working with difficult people
- Transforming a toxic climate
- Interest-based negotiating
- Putting it all together