THIS IS A VIRTUAL WORKSHOP. PARTICIPANTS WILL RECEIVE A LINK THE MORNING OF THE EVENT.
This advanced skills-based training takes a deep dive into the mediation process. Participants will learn micro-skills and strategies to keep the parties on track and moving forward. By closely examining your mediation style, you will gain insight into its influence on the parties, process, and outcome.
The course objectives include building trust, reframing inflammatory language, asking effective questions, uncovering and negotiating interests, and intervening when emotions run high.
Come prepared for an engaging seminar that combines lecture, group discussion, activities, and role-playing. There will be ample opportunities to practice these skills throughout the day. Bring your challenges, insights, and successes to share with the group.
Trainer: Tracy Hornig
Tracy Hornig is a passionate conflict resolution professional with over 20 years of experience in the field. She approaches conflict as an opportunity for positive change. Tracy was formerly Director of Mediation at the Center for Resolutions in Media, PA. During her tenure, she administered a volunteer mediation program, developed and led training seminars, and designed strategic plans for organizations experiencing conflict. Some of her signature training seminars include mediation, conflict resolution for the workplace, having difficult conversations, and conflict coaching for leaders. Tracy recently launched Pivotal Communication, offering consulting, training, coaching, and mediation solutions. She’s committed to helping clients transform how they navigate the challenges of conflict and change by developing effective communication strategies and conflict resolution competencies. Tracy earned a BA in Communication from the University of New Hampshire. She is an active member of Mediators Beyond Borders International, Pennsylvania Council of Mediators, and volunteers for Wonderfully Me, a mentoring program for young women. When she’s not tackling conflict, Tracy enjoys spending time with her family, hiking, kayaking, and yoga.
Upcoming Advanced Mediation Training Workshops
PARTICIPANTS WILL RECEIVE A ZOOM LINK THE MORNING OF THE EVENT.
PLEASE NOTE: NASW credit is available, but PA-CLE is NOT available for this workshop.