Longtime Executive Director Cheryl Cutrona Retires

Cheryl with her retirement cake
Cheryl Celebrates her Retirement

In her own words, a farewell from Cheryl Cutrona-


Dear Good Shepherd Mediation Program Family and Friends,

You have probably heard it through the grapevine. It’s true: I am retiring. After 28 years as Executive Director of the Good Shepherd Mediation Program, my last day will be August 30, 2019.

My 32-year history with GSMP, from volunteer to board member to executive director, has been a rewarding journey. GSMP has provided me with memories that I will cherish forever. My horizons were expanded beyond what I expected as the director of a small community mediation center.

  • Mediating for individuals, families and organizations in conflict
  • Facilitating difficult conversations with groups experiencing intense emotions
  • Being on the cutting edge of “new” areas of practice: pre-hearing conferences for dependency matters, conflict coaching and restorative justice
  • Attending law school with the inspiration, encouragement and support of Sr. Mary Brigid Lawlor
  • Curriculum development, training and consulting for individuals and organizations across the United States as well as in South Africa shortly after apartheid ended; “Just Listening” on both sides of the Green Line in Israel; and with Inafá Maolek in Guam; and walking in the footsteps of Ste. Mary Euphrasia in Angers, France
  • Working with and learning from some of the world’s finest dispute resolution practitioners: Tricia S. Jones, Doug Frenkel, Bernie Mayer, Zena Zumeta, Joe Folger, Kay Pranis, Susan Raines, Tim Hedeen, Ed Blumstein and Jim Rosenstein – just to name a few
  • And having the blessing of working with the kindest employers in the world: the Sisters of the Good Shepherd.
Cheryl and Sister Brigid Lawlor
Cheryl with Good Shepherd Mediation Program Foundress Sister Brigid Lawlor

I want to thank my staff – past and present, the individuals who have contributed to the support of GSMP during my tenure, the volunteers who have been the backbone of the mediation program, and the resolutionaries who see conflict as an opportunity for growth, understanding and transformation.

While I will miss my colleagues at GSMP, my commitment to constructive conflict management is steadfast. My plans include embarking on a new journey into an encore ADR career.

Best wishes for a peaceful future,

Cheryl Cutrona

Group Photo
Celebrating Cheryl, from left to right: James D'Angelo (Former Mediation Fellow and Volunteer), Noah Marmar (Staff), Barbara Foxman (Board), Randy Duque (Former Staff)​​​, Sue Wasserkrug (Staff), Pablo Cerdera (Staff), and Jessica Payne (Intern and Volunteer).
Group Photo
Cynthia Blue (Staff) connects with Melinda Stricklen (Good Shepherd Partner)

A goodbye from the Board of Directors-


The Board of Directors of the Good Shepherd Mediation Program is announcing the retirement of Cheryl Cutrona, Executive Director for the last 28 years. Cheryl will be missed by all who know her dedication and commitment to mediation, conflict resolution, peacemaking, and social justice. Her last day will be August 30, 2019.

GSMP began as a community mediation center in Germantown under the auspices of the Sisters of the Good Shepherd. It continues today to provide conflict resolution to family members, neighbors, and others, but its current activities are providing services on a much larger scale. 

Under Cheryl’s leadership GSMP has expanded providing programs to the courts, the schools, and numerous legal and social service agencies in the Philadelphia area. Staff provide intervention services to arrested juveniles diverted from prosecution, expedite child welfare cases in Family Court through Pre-Hearing Conferences, and conduct trainings in public schools to encourage peaceful conflict resolution.  

Cheryl is well-known for her expertise in training attorneys, social workers, and others in mediation-related skills. She has developed curricula for mediation training in various specialty areas and conducted conflict resolution activities and training internationally as well.  

Obviously, it will be impossible to “replace” Cheryl since the breadth and depth of her expertise and experience is unique.  Remembering the Mediation aphorism that the same character in Chinese means both “crisis” and “opportunity,” the Board of Directors has planned a multi-step leadership transition. 

Beginning on September 1, Jack O’Byrne will assume the role of Interim Executive Director and assist the Board with the recruitment of a new Executive Director.  Cheryl will assist GSMP conducting trainings and workshops.  

We thank Cheryl for her years of service and look forward to Good Shepherd continuing to serve the Philadelphia region.

In peace,

The Board of the Good Shepherd Mediation Program

Goodbye!